Benton County Jail Roster Overview
The official roster lives at benton-so-ar.zuercherportal.com. It is run on the Zuercher portal that the Sheriff's Office uses internally. Updates flow as bookings and releases happen at the jail. There is no login. The search is free. Public results show name, race, sex, age, arrest date, the agency holding the inmate, the release date when set, and a mugshot. Cell block filters are available but the cell block column is not exposed in the public column list.
The roster does not show every Benton County person ever booked. It shows current custody. Past detainees do not appear on the live roster. People sentenced to state prison are transferred to Arkansas Division of Corrections custody and show on the state DOC search. Federal sentenced inmates show on the BOP locator. Juveniles do not show; the portal's public juvenile visibility setting is false.
How to Use the Benton County Inmate Roster
The roster opens to a blank search. Adding a name is the simplest path; race and sex filters narrow the result list. Arrest date and held-for agency filters help when the name is unknown but the agency or arrest time is known.
- Open benton-so-ar.zuercherportal.com.
- Type a full or partial name into the Name field.
- Add filters as needed: race, sex, arrest date, held-for agency, in-custody date, or release date.
- Click into the result to read hold reasons, charges, bond, and the issuing court information.
- Call the Detention Center at 479-271-1008 to confirm current status or to arrange a video visit.
The live inmate roster opens at benton-so-ar.zuercherportal.com.
Each result row expands into a profile showing mugshot, charge text, hold reasons, warrant number, bond designation, and assigned judge.
Roster Search Fields
Eight public search fields drive the roster. Cell block dropdown filters expose specific BCSO housing codes like B179, B180, Booking, D109, D130, D149, D150, D153, D154, E101-E107, F107, F109, F112, H1-H5, Intake, and MED136.
| Field Label | Type | Required | Notes |
|---|---|---|---|
| Name | Text | Optional | General name text search. |
| Race | Dropdown | Optional | American Indian, Asian, Black or African American, Native Hawaiian/Pacific Islander, Unknown, White. |
| Sex | Dropdown | Optional | Female; Male; Unknown. |
| Cell Block | Dropdown | Optional | BCSO blocks plus Booking, Intake, MED136, H1-H5, and legacy inactive blocks. |
| Arrest Date | Date | Optional | Date picker. |
| Held For Agency | Dropdown | Optional | BCSO, Bentonville PD, Rogers PD, Siloam Springs PD, Bella Vista PD, Centerton PD, Cave Springs PD, Arkansas State Police Troop L, Game and Fish, Highway Police, Juvenile Detention, and many others. |
| In Custody On | Date | Optional | No date limit on the public config. |
| Release Date | Date | Optional | Date picker; populates after release. |
What a Benton County Inmate Profile Shows
Each row in the roster expands into a profile with charge text, hold reasons, and a mugshot. The public API exposes the photo as base64. Age is exposed instead of date of birth because the portal's public dob_format setting is "age" on the inmate side. The companion warrant portal does show full DOB; the two surfaces differ on purpose.
| Field | What It Shows |
|---|---|
| Name | Full last, first, middle (sample: ABBEY, CHRISTOPHER JAMES). |
| Race / Sex | From the configured dropdown values. |
| Age | Computed age; DOB is hidden on the inmate roster. |
| Arrest Date | Date the person came into custody (sample: 2025-04-22 and 10/29/2025 for separate holds). |
| Held For Agency | Agency that booked the inmate (sample: Siloam Springs Police Department). |
| Mugshot | Public photo from the booking record. |
| Cell Block | Filterable but blank in many sample profiles. |
| Release Date | Set on release; blank during active custody. |
| Hold Reasons | Charge text, warrant number, statute citation, bond type, set-by judicial officer (sample: charge "5-64-422(b)(1) - DELIVERY METH/COCA LT 2g," warrant AW2500055, "Bond - Other," set by Anglin). |
| Outside Holds | Lines like "HOLD - ADOC for In-State Other" when another agency has a hold. |
Benton County Jail Facility
The county runs one main facility. It opened in April 1999 after Sheriff Andy Lee and the design team toured eight jails in Colorado and Wyoming. The result is a 100,355-square-foot building costing $16.8 million, funded by a half-cent jail tax. The layout combines maximum and minimum security pods, a dormitory housing unit, and barracks for work-release inmates under a non-linear direct/indirect supervision design.
Benton County Detention Center
1300 SW 14th St.
Bentonville, AR 72712
479-271-1008
Capacity 669; opened April 1999
Sheriff's Office Lobby
1300 SW 14th St.
Bentonville, AR 72712
479-271-1008
Lobby commissary deposits 7:00 a.m. - 11:00 p.m., excluding holidays
Booking Process in Benton County
Booking starts at intake when an arresting agency brings someone to the Detention Center. Identity is verified, fingerprints and a mugshot are taken, property is inventoried, charges are entered, and any outside holds are flagged. The inmate then routes through the medical and mental health screen before housing assignment. The cell block options listed on the public roster (H1-H5, D-series, E-series, MED136 medical) map to that classification process.
First appearance and bond decisions happen quickly. Misdemeanor cases route to the district court that covers the arresting agency's territory. Felonies move toward Circuit Court and Prosecuting Attorney Bryan Sexton's office at 100 NE A St. People who cannot afford counsel can request the Public Defender, Jay Saxton, at 1204 SW 14th St., Suite 4, phone 479-271-1028.
Visitation Hours and Rules
All visitation is video. On-site and remote visits run on the same time blocks for general population. The Sheriff's page states inmates are allowed two 15-minute visitations each week. Trustees receive extended hours to accommodate work schedules. Remote visits are at the visitor's expense.
| Visit Type | Days | Hours |
|---|---|---|
| On-site video, general population | Mon - Fri | 0800-1015; 1200-1315; 1800-1915 |
| Remote video, general population | 7 days/week | 0800-1015; 1200-1315; 1800-1915 |
| Trustee visitation | Sun - Mon | 0500-0515; 0800-1015; 1200-1715; 1815-2300 |
| Visit length | Per visit | 15 minutes |
| Weekly limit | General population | Two 15-minute visits |
Schedule remote visits at CorrectPay. Register, assign to "Benton County, AR - CSG," add the inmate under "My Individuals," then use Services. Tyler Technologies handles tech-side support at 1-855-836-3364.
CorrectPay's scheduling page is at correctpay.com.
The visit-scheduling page links the registration form, the Benton County assignment, and the My Individuals roster the family member maintains.
How to Contact a Benton County Inmate
Inmates can only make outgoing prepaid calls. No incoming calls are accepted. Regular mail goes through a scanning service. Mail address format must be exact:
INMATE FIRST and LAST NAME-ID NUMBER
Benton County Sheriff's Office (Do NOT Abbreviate)
P.O. Box 247
Phoenix, MD 21131
Letters, postcards, and greeting cards are scanned and made available to inmates through kiosks. Senders must include their full first and last name on the envelope. Legal mail, money orders, personal checks, gift cards, and cash are not accepted through that mail service and are returned to sender.
Commissary, Phone, and Tech Funds
Money is split across several vendors. Each one handles a different service. Commissary deposits go through AccessCorrections or the Sheriff's office lobby from 7:00 a.m. to 11:00 p.m., excluding holidays. Keefe Commissary phone: 866-345-1884. Package orders flow through AccessCatalog. Phone funding runs through RegentPay or Correct Solutions at 1-877-618-3516. Tech accounts for video, email, text, and tablets run through CorrectPay.
Important: CorrectPay tech-account funds cannot be moved to commissary or phone accounts and cannot be refunded once deposited; on release they go to state unclaimed property.
FOI Requests for Jail Records
The Sheriff's FOI & Records Request form takes booking records, detainee information, incident reports, audio/video recordings, background checks, and other categories. Required fields include email, requester type (self, media, insurance, attorney, parent or guardian), mailing and physical addresses, phone number, preferred delivery method (pickup, email, fax, inspect), record type, and a detailed description. Date and location of the incident are optional for incident or audio/video requests.
Held-For Agencies at the Benton County Jail
The Detention Center holds people for many agencies, not just the Sheriff. The roster's Held For Agency dropdown lists Benton County Sheriff's Office, Bentonville Police Department, Rogers Police Department, Siloam Springs Police Department, Bella Vista Police Department, Centerton Police Department, Cave Springs Police Department, Arkansas State Police Troop L, Arkansas Game and Fish, Arkansas Highway Police, the Juvenile Detention Center, and many other in- and out-of-county agencies. Each agency's hold reason appears on the inmate's profile.
That mix shapes the booking line. A weekend traffic enforcement sweep by Rogers PD shows up as a flurry of "Held For Rogers Police Department" entries. A state-level investigation can produce "Held For Arkansas State Police Troop L" lines. An ADC backlog can produce "HOLD - ADOC" entries on people awaiting state prison transfer.
Most Wanted and Sheriff Tip Lines
The Sheriff's Most Wanted page lists priority subjects with active warrants. The Sheriff publishes the list to invite anonymous tips. Tips can route to the Sheriff at 479-271-1008 or to the city police department holding the related case. Bentonville Police, Rogers Police, Bella Vista, Centerton, Cave Springs, and Siloam Springs each handle their own tip lines and warrant-priority lists.
Recent Operational Changes
The Sheriff's inmate funding page noted a transition to a new visitation and messaging system, with the new program expected complete by March 18, 2026. Visitation, messaging, mail, and tablets were briefly suspended during the swap and the updated equipment install. Callers and visitors should confirm current status with the Detention Center at 479-271-1008 before scheduling a visit or sending funds, since vendor changes can shift account procedures.
Detention Center Design and Housing
The current facility opened in April 1999 after Sheriff Andy Lee and a planning team toured eight jails in Colorado and Wyoming. The resulting building runs 100,355 square feet at a cost of $16.8 million, with capacity for 669 inmates. The design uses maximum-security pods, minimum-security pods, dormitory housing, and barracks for work-release inmates. Direct/indirect supervision combines line-of-sight control with podded movement. The half-cent county jail tax funded construction. Operating budget items including staffing, medical contracts, food service, and tech-vendor management follow the Sheriff's annual budget testimony before the Quorum Court.
Medical and Mental Health Inside the Jail
The Detention Center includes a medical housing unit known on the roster as MED136. Intake routes new inmates through medical and mental health screening before housing assignment. Aggregate counts of inmates receiving medical or mental health care are not exposed on the public portal. Mental Health Court, run from 1204 SW 14th St., Suite 7, can divert eligible defendants into treatment instead of routine custody. Specific clinical records are protected under HIPAA and Administrative Order No. 19.
Release Process and Identification
Release happens after bond posting, dismissal, time served, or transfer. Property is returned at release; CorrectPay tech-account funds are not refunded. The Sheriff's lobby at 1300 SW 14th St. is the in-person contact point during posted hours. Identification documents like a state ID may be returned at release; replacement state IDs from DFA can be needed when documents were not in the property inventory at intake. For confirmation of release after the fact, the Sheriff's records line and the inmate roster's Release Date filter are the cleanest sources.